Epic Care Analyst I - Payer Contracts team

Summary: With some supervision, provides design and build expertise in Epic product specific applications. Develops, upgrades, and supports the Epic application, ensuring consistent documentation standards and change control conformity. Works with clinical or business stakeholders to gather and analyze requirements, design specifications, and ensure user acceptance testing and complete delivery of the Epic application solution. Knowledge transfer with co-workers and client base is a foundational component of the position. Exhibits a learning approach in achieving knowledge proficiency in Epic from a functional and build perspective. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues. Demonstrates ability to begin managing small projects.

Education: Minimum requirement of an Associate's degree in Computer Science, Information Systems, Healthcare Informatics or related field.

Licensure/Certification: Epic certification, accredited or proficiency status at time of hire or must obtain within 6 months after hire. Status must remain up-to-date.

Experience: Ideal candidates will have Payer Contracting knowledge. Minimum requirement of 2 years experience, 4 years preferred in information technology, healthcare or related field. Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge is a plus. Possesses the ability to address process requirements. Demonstrates good customer relations skills. Must be a team player. Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to minimally understand complex issues. Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users. Must be available and accessible 24/7/365.