OP Therapy Access Rep

Job Summary:

This role involves handling administrative tasks, scheduling, and providing exceptional customer service to patients and healthcare professionals. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.

• High school diploma or GED required.
• Medical terminology knowledge preferred.
• Two years of experience in a medical office, call center, customer service, or clerical setting preferred.

• Proficiency in general computer skills, including basic internet use.
• Experience with Microsoft Office applications.
• Strong keyboard and multi-line phone operation skills.
• Excellent verbal and written communication skills.
• Professional telephone etiquette and strong organizational and problem-solving skills.
• Ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Creative and forward-thinking approach when facing challenges.

• Must maintain a professional appearance and adhere to clinic/facility dress code.
• Must be willing to work at multiple locations as assigned.