Epic Care Analyst II

Summary: Independently maintains design and build expertise in Epic applications
Independently develops, upgrades and supports the Epic application, ensuring consistent documentation standards
Knowledge transfer with co-workers and client base is a key function of the position
Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates
Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective
Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems
Position supports Epic Federal Regulatory Reporting for the CMS MIPS and UDS programs; will work closely with PPG Quality, IS Epic Ambulatory, and Business Intelligence teams. 

Education: Associate's degree in healthcare, computer or related field
Bachelor's degree in healthcare, computer or related field preferred.

Licensure/Certification: Epic certification(s), accredited or proficiency status for specific application required at time of hire or within 6 months of hire date
Status must remain up-to-date.

Experience: Minimum requirement of 4 years' experience in information technology, healthcare or another related field. Familiarity with information technology service management (ITSM) principals preferred
Familiarity with medical terminology and workflows preferred
Ability to translate business needs into technical specifications
Epic and/or third party knowledge strongly preferred
Possesses the ability to address process requirements
Demonstrates good customer relationship skills
Must be a team player
Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to understand complex issues and communicate these issues to co-workers
Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users.