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Job Requirements of POH Guest Service Lead:
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Employment Type:
Full-Time
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Location:
Fort Wayne, IN (Onsite)
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POH Guest Service Lead
Summary
Summary
Responsible for supervision of the daily operations of the Guest Services Department at Parkview Ortho Hospital. Works with leadership and providers in a collaborative manner, assuring all policies, procedures, and programs are compatible with goals and objectives of line of business.
Education
High school diploma or equivalent with GED is essential.
Experience
Customer service experience is essential.
Other Qualifications
Must demonstrate commitment to excellent service. Must have good verbal and written communication skills.Knowledge of practice administration, clinic operations, and service excellence. Must be able to demonstrate a working knowledge of general computer skills and applications. Demonstrates ability to multi-task, prioritize, and work independently using critical thinking skills. Must be able to lift at least 50 lbs.